UPSTREAM TITLE: Connecting Forward Deployed Engineers (FDEs) into the end-to-end product lifecycle – how IFS does it
SHORT SUMMARY: diginomica interviewed IFS chief product and customer officer Cathie Hall about tying forward deployed engineers into product, support, consulting, and customer-success loops. The article argues FDEs can improve agentic AI deployments only if their customer work feeds back into enterprise-grade product operations rather than creating isolated custom builds.
OUTLET: diginomica
LINK: https://diginomica.com/connecting-forward-deployed-engineers-product-lifecycle-ifs?amp